Understand the warning signs
See why a message deserves closer attention, including urgent requests, unusual links and payment instructions.
TerraBase helps protect your family from online scams.
Explore a message reviewYour parcel is on hold. Pay a small fee now to release delivery.
[example link]Urgent payment request from an unknown sender. Verify the request before paying.
Ask someone I trustLet’s check with the delivery company.
Clear explanations help your family make informed decisions.
Sharing stays voluntary.Fraudulent messages can resemble familiar services and create pressure to act quickly. Clear explanations of unusual links, payment requests and other warning signs help your family decide what to check next.
See why a message deserves closer attention, including urgent requests, unusual links and payment instructions.
Share a suspicious message with a trusted family member so they have the context to help.
Each person chooses what to share and who to involve. Asking for guidance does not give someone access to their inbox.
Share a live screen and help a family member use their phone or computer, with permission.
Review device security, settings, apps, and updates to understand what needs attention.
Bring accounts, security settings, connected apps, and subscriptions into one clear view.
Understand warning signs in suspicious messages and links, with explanations to help decide what to do next.
Each person chooses what to share, who can help, and when to stop.
Understand warning signs in unfamiliar messages and choose whether to ask a trusted family member for help.
Step 1 of 3: Review warning signs
Your parcel is on hold. Pay a small redelivery fee now to avoid its return.
parcel-help.example/payWhich warning sign do you notice?
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